Client: LS Gallegos & Associates, Inc.
Location: Chicago, Illinois
Project Sponsor: City of Chicago, Illinois

Project Description
The objective of the project was to study the operations and practices of the City of Chicago’s Bureau of Signs and Markings (DOT), particularly in the areas of sign manufacturing, sign installation, pavement marking, and materials management.

Role of Firm
As a sub-consultant to L.S. Gallegos and Associates, cmQue inc. (formerly CM Technologies) provided subject matter expertise in the area of operations analysis. In addition to collecting information, documenting operational practices, making site visits, and assessing the Bureau’s operations, cmQue also developed frameworks that were used to benchmark the Bureau’s operations relative to the operations and best practices in other similar metropolitan areas.